Shipping policy
Last updated: September 9, 2026
This Shipping Policy applies to orders placed through apexblueforge.com (the “Website”), operated by:
APEXBLUEFORGE LLC
4530 Lakeland Terrace
Westland, MI 48185
United States
Email: apexblueforge@outlook.com
Phone: +1 720-768-0922
Website: apexblueforge.com
This policy explains our order processing, shipping, delivery, tracking, address-change and lost-package procedures.
1. Order Processing
Orders are generally processed within 1–2 business days after successful payment confirmation.
Business days are Monday through Friday, excluding applicable public holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During periods of unusually high order volume, promotional events or holidays, processing may take longer.
Customers will receive an order confirmation at the email address provided during checkout.
2. Shipping and Estimated Delivery
After an order has been processed and dispatched, estimated delivery is generally:
7–14 business days
Delivery estimates begin after the order has been processed and shipped.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, local delivery conditions and other circumstances outside our reasonable control.
Where a different estimated delivery timeframe is displayed for a particular product or destination during checkout, the timeframe presented for that order will apply.
3. Shipping Destinations
We ship to the countries and regions made available during checkout.
Available shipping methods, costs and estimated delivery times may vary depending on the customer's destination.
If a destination is not available during checkout, we currently do not offer shipping to that location through the Website.
4. Shipping Costs
Applicable shipping costs will be displayed to the customer before an order is submitted.
Where an order qualifies for free shipping, this will be clearly indicated on the Website or during checkout.
Customers will not be charged shipping fees beyond those disclosed during the applicable ordering process.
5. Order Tracking
When tracking is available, customers will receive tracking information after their order has been dispatched.
Tracking information may be sent by email or made available through the applicable order-status page.
Please allow 24–72 hours after receiving tracking information for the carrier's tracking system to display its first updates.
Tracking information may occasionally take additional time to update while a shipment moves between logistics facilities or carriers.
6. Shipping Carriers and Fulfillment Partners
We may use third-party logistics providers, fulfillment partners and shipping carriers to prepare and deliver orders.
Depending on the destination, a shipment may be transferred between international and local carriers before final delivery.
The carrier responsible for final delivery may therefore differ from the carrier initially handling the shipment.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully verify:
- recipient name;
- street address;
- house or apartment number;
- city;
- state, province or region;
- postal or ZIP code;
- country; and
- telephone number where required for delivery.
If you notice an error after submitting your order, contact us as soon as possible at apexblueforge@outlook.com.
We will make reasonable efforts to update the address before shipment, but we cannot guarantee that an address can be changed after an order has entered fulfillment or been dispatched.
8. Incorrect or Incomplete Addresses
APEXBLUEFORGE is not responsible for delivery failures resulting from materially incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.
If a shipment is returned because of an incorrect or incomplete address, contact us so that we can determine the available options.
Additional shipping costs may apply to reshipment where permitted by applicable law and where the delivery failure resulted from information supplied incorrectly by the customer.
9. Delivery Delays
Although we work with our fulfillment and shipping providers to deliver orders within the estimated timeframe, delays may occasionally occur.
Potential causes include:
- customs processing;
- carrier congestion;
- weather conditions;
- public holidays;
- transportation disruptions;
- incorrect or incomplete addresses;
- unusually high order volumes; or
- other circumstances outside our reasonable control.
A delay does not affect any mandatory rights available to customers under applicable consumer law.
If your order is significantly delayed, please contact apexblueforge@outlook.com so that we can review the shipment.
10. Customs, Duties and Taxes
International orders may be subject to customs procedures, import taxes, duties or other governmental charges depending on the destination.
Any charges collected directly by us will be disclosed during the ordering process where applicable.
Where taxes, duties or import charges are instead imposed directly by local authorities or carriers, responsibility for those charges will be determined by the applicable law and the shipping terms communicated for the order.
Customs processing may occasionally affect delivery times.
11. Lost Packages
If tracking indicates that a shipment has not progressed for an unusually long period or you believe your package has been lost in transit, contact:
Please provide your name and order number.
We will review the available tracking information and, where appropriate, contact the relevant fulfillment or shipping provider.
If a shipment is confirmed as lost, we will provide an appropriate remedy, which may include replacement or refund, subject to applicable law and the circumstances of the order.
12. Packages Marked as Delivered
If tracking shows that an order was delivered but you cannot locate it, please:
- verify the delivery address;
- check around the delivery location;
- check with household members or other authorized recipients; and
- contact the local carrier where appropriate.
If you are still unable to locate the package, contact us at apexblueforge@outlook.com and we will review the available delivery information.
We may request reasonable information necessary to investigate the delivery.
13. Damaged or Incorrect Orders
If your order arrives damaged, defective or materially different from what you ordered, please contact us as soon as reasonably possible at:
Include your order number and, where reasonably necessary, photographs showing the issue.
Eligible damaged, defective or incorrect orders will be handled in accordance with our Return & Refund Policy and applicable consumer law.
14. Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
We will make reasonable efforts to process a cancellation before the order has been shipped.
Once an order has entered fulfillment or has been dispatched, immediate cancellation may no longer be possible. The customer may instead use the applicable return procedure after delivery where eligible.
15. Separate VIP Club Membership
The APEXBLUEFORGE VIP Club is a separate recurring subscription service and is not a shipping charge.
The VIP Club membership fee is $39.99 USD per month and is governed by the applicable VIP Club subscription terms.
Joining, cancelling or managing the VIP Club does not change the shipping status of an existing physical-product order unless expressly stated otherwise.
Similarly, cancelling or returning a physical-product order does not automatically cancel a VIP Club membership.
16. European and UK Customers
Customers located in the European Economic Area or United Kingdom may have mandatory consumer rights regarding delivery, delayed or failed delivery, cancellations and refunds.
Nothing in this Shipping Policy is intended to waive or restrict rights that cannot legally be excluded.
17. Changes to This Shipping Policy
We may update this Shipping Policy periodically to reflect changes to our shipping methods, fulfillment operations, carriers or applicable requirements.
The current version will be published on the Website with an updated “Last updated” date.
Changes will not reduce mandatory rights applicable to existing orders where prohibited by law.
18. Contact Us
For questions concerning shipping, delivery or tracking, contact:
APEXBLUEFORGE LLC
4530 Lakeland Terrace
Westland, MI 48185
United States
Email: apexblueforge@outlook.com
Phone: +1 720-768-0922
Website: apexblueforge.com